FREQUENTLY ASKED QUESTIONS

What is a Property Watch service? 

A Home Watch service is designed to give you peace of mind while you are away from your home. The official definition of a Home Watch is “A visual inspection of a home or property, looking for obvious issues.” So, your home is being inspected by professionals looking for potential problems. Most companies will design a checklist based on your individual needs and concerns. If a situation does arise, you will be notified so the problem can be dealt with in an efficient and cost-effective manner. 

Why do I need a Property Watch service? 

Actually, the question is, how can you not have one? So many things can happen to your home in your absence: break-ins, water leaks, electrical problems, insects, mold, and storms, to name a few. Conversely, preventive measures such as storm preparation and proactive maintenance should prevent many situations from arising. Even if you have a trusted neighbor or relative nearby, having a professional acting on your behalf is a much better and more effective option. 

What if I have a situation at my property? 

The Home Watch professional’s experience and judgment will allow them to handle any situation with a calculated response. If the situation is an emergency, it will be handled in the fastest, safest, and most cost-effective way. In a non-emergency situation, you will be contacted to discuss and implement a course of action. 

Is a Property Watch service a security service? 

Not as a rule; however, having a visible presence in your empty home may act as a crime deterrent. Most Home Watch companies answer alarm calls and are familiar to local law enforcement. 

What type of reporting can I expect from you? 

You will receive a detailed report via email with pictures and PDF notes as necessary that give the status quo of your home or property. 

How much do your services cost or how expensive are your services? 

We believe our services are relatively economical when you consider the possible damage from uncaught problems that can arise such as water leaks, mold, pest infestation. We are bonded and insured for this specific line of work. We are fully accredited with the National Home Watch Association. Every property is different so every property has different needs. We will be happy to meet in person to discuss the needs and price options. 

If you discover an issue, what will happen? 

Depending on the severity, we will document and attempt to mitigate. If minor we address it if possible. If something unexpectedly large happens then we will reach out to you immediately and then contact the appropriate contractor or mitigating business.